1. Introduction
Welcome to Quick Trade Direct. Your privacy is of the utmost importance to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our app and services. By accessing or using Quick Trade Direct, you agree to the practices described in this policy.
2. Information We Collect
We may collect and process the following information about you:
2.1 Personal Information:
- Name, email address, phone number, addresses, and payment details.
- Business details for trade accounts (e.g., company name, VAT number).
2.2 Account and Authentication Information:
- Login credentials (username, password and associated information.)
- Profile preferences and settings.
2.3 Transaction Data:
- Records of orders placed, materials purchased, and payments processed.
2.4 Technical Information:
- Device information, such as IP address, device type, operating system, browser type, and app version.
2.5 Usage Data:
- Information about how you interact with our app, including pages accessed, features used, and session durations.
2.6 Location Data:
Location Data Collection & Usage
We may collect and process location data to enhance the functionality of our services. This can be gathered through various methods, including GPS, IP address, Wi-Fi, or other location-tracking technologies.
How We Use Location Data
- Personalization: Tailoring content, recommendations, or services based on geographic location.
- Service Functionality: Providing location-based features, such as navigation assistance or region-specific settings.
- Security & Fraud Prevention: Detecting suspicious activities, verifying user identity, and ensuring compliance with security protocols.
- Advertising & Marketing: Delivering relevant promotions or advertisements based on geographic proximity, where applicable.
- Analytics & Improvements: Understanding user behavior to refine and improve our services.
How We Share Location Data
We do not sell or rent your location data. However, in certain cases, we may share it with:
- Third-Party Service Providers: For delivering location-based features (e.g., maps, localized content).
- Legal & Security Authorities: If required by law or for the protection of users and business integrity.
- Affiliated Partners: Only when consent is provided and for agreed-upon purposes.
User Control & Permissions
You can manage your location-sharing preferences through device settings or in-app controls. Disabling location tracking may limit certain functionalities.
3. How We Use Your Information
Your personal data will be used to:
- Process, confirm, and deliver your orders.
- Provide customer support and respond to queries.
- Improve our app’s functionality, performance, and user experience.
- Notify you of updates, promotions, or changes to our services (subject to your consent for marketing communications).
- Detect and prevent fraud, unauthorized activities, or violations of our terms and conditions.
- Comply with legal obligations and regulatory requirements.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
- Consent: Where you have explicitly given your consent (e.g., for marketing communications).
- Contractual Necessity: To provide services you have requested or to fulfill contractual obligations.
- Legitimate Interests: To improve our services, prevent fraud, and secure our platform.
- Legal Obligations: To comply with applicable laws and regulations.
5. Sharing Your Information
We do not sell your personal data. However, your information may be shared with:
- Partner Merchants and Suppliers: To facilitate the fulfillment of your orders.
- Service Providers: Third-party companies providing services such as payment processing, app hosting, or IT support.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of Quick-Trade Direct, your data may be transferred to the new entity.
6. International Data Transfers
If your data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with applicable laws.
7. Data Security
We implement strict security measures to protect your personal information, including encryption, firewalls, and access controls. While we strive to ensure the security of your
data, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
8. Your Rights
Under UK GDPR, you have the following rights regarding your data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request the deletion of your personal data, subject to legal or contractual obligations.
- Restriction: Restrict the processing of your data in certain circumstances.
- Data Portability: Receive a copy of your data in a structured, machine-readable format.
- Objection: Object to the processing of your data for certain purposes, such as direct marketing.
To exercise your rights, please contact us at info@quicktradedirect.co.uk
9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.
10. Cookies and Tracking Technologies
Quick Trade Direct uses cookies and similar technologies to enhance your experience and analyze app usage. Cookies are small text files stored on your device that allow us to recognize repeat visitors, save preferences, and improve functionality. You can manage cookie settings through your browser or device.
11. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted within the app or on our website, with a clear indication of the “Last Updated” date. We encourage you to review this policy regularly.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at info@quicktradedirect.co.uk